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Insights I Gained About Overcoming Barriers to Digitizing Fulfillment Processes

Posted by Martin Verwijmeren     May 10, 2021 5:04:25 PM

It’s no secret that eCommerce has grown dramatically over the course of the pandemic. The rising challenge of omni-channel order fulfillment, in particular for brand owners entering the D2C market, has put a spotlight on manual processes that limit visibility, collaboration, and optimization.

I recently participated in the webinar: Digital Order Fulfillment: Fast, Visible, and Cost-Efficient Delivery, in which I had an insightful conversation with Sławomir Kluszczyński, COO at Lotte Wedel Businesses, and Nico van den Berg, Distribution Process Lead BA Europe at Electrolux. Both expressed urgency for not just automated processes, but to progress from limited and siloed order flow visibility to full, end-to-end actionable insight. To streamline and improve the effectiveness of dynamic networking and collaboration.

The challenges they voiced echoed pain points I often hear: Organizations operating within complex supply chains struggle to overcome the limitations of heterogenous systems landscapes. In many cases, companies have made the difficult discovery that their supply chains and existing systems cannot withstand further disruption.

Yet, we all agreed that digitization is an unstoppable, immanent force that cannot be ignored.

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Mastering Omni-Channel Order Fulfillment – It’s Easier Than You Think

Posted by Martin Verwijmeren     Feb 24, 2020 4:06:39 PM

Before the internet, retail revolved around brick and mortar stores and catalog order fulfillment. Online sales have entirely rewritten that paradigm, introducing significantly different channels that have split fulfillment into digital and physical hemispheres. For years, brands have been treating e-fulfillment as a separate business with its own distribution network. Most have since realized that, even though omni-channel order fulfillment involves complex, multi-form processes, customers just want a consistent and satisfying experience.

Today it’s easier than ever to merge the physical and digital worlds – and it doesn’t involve a price increase.

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Is the Supply Chain Undergoing an Existential Shift?

Posted by Buck Devashish     Aug 13, 2019 8:59:36 AM

It’s often been said that business process changes precede technology and software. Companies would first define their frameworks and then seek out software to support those established practices. However, much has changed in the 21st century. The rapid evolution of supply chain software and technology has transformed the industry landscape into a far more complex, fast-paced, demanding, global, and networked ecosystem. To keep up with these changes and to seize upon new opportunities, practitioners have begun shifting their approach to acquiring and implementing emerging supply chain software and technology. Rather than apply new technologies and other innovations to existing frameworks, successful and far-sighted practitioners are increasingly thinking about what new possibilities these innovations hold and how their use might help them pivot to more effective processes.

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What are Multi-Enterprise Business Networks and Why Do They Matter?

Posted by Martin Verwijmeren     Jan 18, 2018 12:38:36 PM

Supply chain networks and our ability to collaborate across them is becoming a critical core competency for successful supply chain operations. With more external parties and partners involved in helping us to deliver a positive customer experience through the supply chain, it’s critical that we evolve how we think about these parties, their impact on business success and how we consistently improve collaboration across them.

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Deliver for Your Customers with Supply Chain Orchestration

Posted by Martin Verwijmeren     May 10, 2017 8:47:09 PM

 

Bring Visibility and Control to Order Fulfilment and Management

Supply Chain Orchestration (SCO) offers centralized control for planning and execution that covers all parties in the supply chain to provide real-time feedback and enable continuous optimization.

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8 Orchestration Solutions For Competitive Advantage

Posted by Martin Verwijmeren     May 5, 2017 6:51:40 PM

 

Connecting Extended Supply Chain is Critical to Staying Competitive

Heightened customer expectations, global political changes, and new technologies are putting tremendous pressure on supply chains to be more agile.

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Why Omni-Channel Commerce Needs Order Management

Posted by Martin Verwijmeren     Nov 13, 2014 9:47:00 AM

The challenge of meeting customer expectations for modern retailers has extended beyond the online store and the storefront to deep into the back office. To compete effectively, it is no longer just a matter of offering a customer the right product online and delivering it later on.

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